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Yes, the customer service is quick and friendly! I asked for a smaller doll first, then realized I wanted a bigger one. My order was a week old when I asked if I could change it and I didn’t have high hopes for a change. They were very responsive and after contacting the factory they allowed me to amend the order. strangeness! Not only did they allow changes, but they gave me the fantastic prize of a bigger doll. It was a pleasure dealing with him. Accurate description, fast shipping, great communication. Thanks! !

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